We are here for you

Our community’s response to the COVID-19 crisis has been nothing short of amazing. By staying home, you’ve saved lives and we are grateful for your support.

Lately though, we’re seeing the consequences of people staying away from health care. That's why Cascade Medical is joining Washington’s 112 hospitals and health systems to launch an outreach campaign for the health and safety of our community. We are united when we say: We are ready to care for you and your family, whether your concern is physical or emotional.

Safety is our top priority

You may notice a few changes during your next visit, as we are taking every precaution to keep you safe and supported, including:

  • Checking patients and staff for symptoms and temperature before they enter the building. Here's a short video showing the new check-in process.
  • Providing separate treatment areas for people with COVID-like symptoms to ensure that everyone has a safe environment to receive care.
  • Encouraging social distancing with reminders of safe distances and protective barriers
  • Limiting visitors and guests
  • Increasing the use of masks for staff and visitors. Those who choose not to wear a mask may access care via telehealth.
  • Frequent disinfection of common and high-touch items, like door handles, elevator buttons and counters.

Here is a comprehensive list of safety measures. 

What kind of care is available right now?

Governor Jay Inslee allowed all medical services to reopen May 18. Here's how you can access care at Cascade Medical:

  • In-person visits are available for most patients in the Family Practice Clinic, Behavioral Health, Physical Therapy, Speech and Occupational Therapy, Lab and Radiology.
  • Telehealth visits connect you with your care team through phone or video conference. This is a good option for routine care, mental health, managing chronic conditions, and having new conditions or symptoms evaluated to determine if you need an in-person visit.
  • Diagnostic procedures are now available. If you are due for a preventative screening, such as mammography or a bone density scan, talk to your care team about scheduling.
  • Emergency care is available and safe to access. Patients with COVID-like symptoms are separated away from others.

Maintaining your health now is just as important as ever. Please do not delay getting the health care you need. If you're unsure whether you need care, we strongly encourage you to call your health care provider to discuss your concerns.

As always, if there is a medical or psychiatric emergency, call 911 immediately.