How to Pay Your Bill

For questions about fees and your Cascade Medical Center bill, call 509-548-3436.

At this time, there are three ways to pay, now including payment online:


Click here to access our online payment portal.

By mail:

Cascade Medical Center
817 Commercial Street
Leavenworth, WA 98826
*Attn: Financial Counselor

Please follow the instructions on your printed bill.

By phone:

If you wish to pay your bill by phone using your credit card, please call:

Cascade Medical Center

Cascade Medical accepts check, Visa and MasterCard.

Questions about bills from other providers

You may have received healthcare at Cascade Medical Center but some imaging, lab tests, or other services and procedures may have been performed by other groups that regularly provide care for patients at Cascade Medical.

Many physician specialists, ambulance companies, and labs are separate businesses with their own billing and account procedures. If you receive a bill from them and have questions, please contact them.

Balance Billing/"Surprise" Billing

Under your health plan, you are responsible for certain cost-sharing amounts. This includes copayments, coinsurance and deductibles. You may have additional costs if Cascade Medical is not in your insurance plan's network. This is often referred to as 'surprise billing' or 'balance billing'.

In many scenarios, however, you are protected by law from receiving an balance bill for your care. Click this notice (haga clic aquí para el aviso en español) for details on your rights as a patient regarding surprise billing.

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost. Click here for more details, y haga clic aquí para el aviso en español.

Hospital pricing

Beginning January 2021, the Centers for Medicare and Medicaid Services requires hospitals to provide a machine-readable file of all standard charges and negotiated rates, as well as to provide a list of 300 shoppable services. Below we have listed our machine-readable file and also a price estimator tool for use in estimating the cost for the shoppable services.

For a list of shoppable services, click here to download our spreadsheet: 9856279_CascadeMedical_standardcharges_5.2024.csv10

Click here to access our price estimator tool for use in planning for the cost for shoppable services.

Please note that these prices may not reflect the cost you may be billed. These are average charges, which do not take into account the complexity of individual procedures. It also does not account for the discounted rates Cascade Medical negotiates with health insurers.

For a custom estimate on your responsibility for the cost of a procedure, call our Financial Counselor at 509-548-3436.

We also offer financial assistance for those who qualify.