Your First Visit

Welcome to Cascade Medical! Here's a quick guide to answer any questions you may have. Feel free to call us at 509-548-5815 if there is anything else you would like to know. You can also download a copy of this page by clicking on the link.

New patient forms are available here.

Want to see our providers available to care for you? Click here.

Planning a longer stay? Check out our guide, “Your Hospital Stay.”


Directions to Clinic




If mobility is a challenge, feel free to use the drive-through loading area to drop off or pick up the patient at the main admitting entrance before you park your car.


We offer three dedicated parking areas for patients. There are nine dedicated patient spots, two spaces for disabled patients and one 30-minute emergency parking spot near the emergency entrance at Eighth and Commercial streets. You will also find dedicated patient parking in the paved lot at the corner of Ninth and Commercial Street. Also check the one-hour parking spot near the main admitting entrance, and the four patient parking spots along Commercial Street. Public street parking is also available. We also offer a bike rack near the main admitting lobby. 

View our parking options map

Bus service

Link Transit offers Dial-A-Ride Transportation (DART) in the Leavenworth area. DART is a shared, door-to-door service that operates on weekdays 7:30 a.m.-5:30 p.m. Cash fares are $1-$5. Reservations are required at least 24 hours in advance. Call Link Guest Services at 662-1155 to enroll and 662-3569 to schedule a trip.

What to bring for an office visit

  • Insurance cards
  • Driver’s license or identification
  • If you’re a new patient, bring these forms

Medical records

If your medical records are located elsewhere, please fill out a “release of information form” and we will contact that provider’s office and ask them to transfer your medical records to Cascade Medical.

Language assistance

If you or a family member needs a language interpreter, please tell us immediately upon registration. We have interpretive services available 24 hours a day.

Wifi access

Talk to a receptionist or your nurse for a password to our guest network. The password changes every 24 hours.

Meals and snacks

We have a vending machine with healthy snacks and beverages in the Emergency Department Waiting Area, located behind the Emergency reception area.

For inpatients, we offer a full dietary menu for breakfast, lunch and dinner. Ask a nurse for details.

Smoking area

Cascade Medical is a tobacco-free facility. If you do need to smoke, we have an ash collector and bench located near the bike rack, between the main entrance and emergency entrance.

Animal policy

Service animals only please.

Weapons policy

No weapons are allowed on the premises.


Found items are kept at the front desk or by the maintenance department. Contact the front desk for help.