As a fully-accredited Critical Access Hospital, our acute care nursing and physician team provides exceptional care. We screen, evaluate and provide treatment as assisted by our on-site lab, radiology and rehabilitation departments.
Staffed 24-hours a day, our hospital operates with an all-licensed staff of Registered Nurses (RNs) and Licensed Practical Nurses (LPNs). Our team is equipped with a wide variety of skills, and routinely provides care for medical, post-surgical and pediatric patients.
Planning major surgery? We also offer Sub-Acute Rehab, which allows patients to build strength and regain independence in a hospital setting.
Frequently Asked Questions:
What are the rooms like?
Our acute care rooms are sunny and warm, with a wide variety of amenities to promote whole-person recovery – mind, body and soul. We have nine inpatient hospital beds, including seven private rooms. Every room has a private bathroom, shower and call buttons if you need assistance.
What should I bring for an overnight stay?
- Insurance information and identification card
- List of doctors, including phone numbers and other contact information
- Telephone numbers of people to call in an emergency
- Test reports, lab results and copies of recent X-rays
- Names and dose of all medications, including prescription drugs as well as vitamins, herbals, laxatives and other over-the-counter products
- List of any allergies to medicine and food
- Eyeglasses, dentures and hearing aids
- Personal items such as toothbrush, toothpaste, comb, hairbrush, shampoo, battery-operated shaver and deodorant
- Robe, slippers and a nightgown, a favorite pillow
- Cell phone and charger Personal valuables and cash should be left at home or with family members for safekeeping. The hospital is not responsible for money or items of value kept in your room. If you lose an item, please inform your nurse.
What are visiting hours?
We recognize the value of family and friends in the recovery process. Cascade Medical encourages visitors during our regular visiting hours (7:00am-10:00pm).
Family and guests may enter the building at the main admitting entrance on Commercial Street during business hours. At other times, please enter through emergency department entrance on 8th Street. Check in at the main admitting desk or the emergency admitting window to receive a visitor’s badge. Before going into a patient’s room, please check in at the nurses’ station.
We offer coffee, snacks, a fridge, a sink and a newspaper at our family refreshment station in the acute care hallway. We also offer in-room furniture that converts into a sleeping pad for visitors who want to stay by their loved ones’ side.
For the safety of our patients and staff, pets are not allowed in the hospital rooms. Under special circumstances, arrangements can be made for a pet visit. Ask your nurse for details.
We also ask that people with colds, sore throats or any other contagious disease not visit patients.
Flowers, balloons and other gifts will be delivered to a patient’s room. Due to patients and staff who may have sensitivities to latex, we will not accept latex balloons. Mylar (foil) balloons are acceptable.
Family members are an important part of our care team and may be present during any procedure with the patient's permission. Patients can ask the nurse to limit visitors at any time.
What will I eat?
Patients can place orders for breakfast, lunch and dinner from a bedside menu. We will honor any special dietary needs or preferences. Dietary Services will deliver meals at 8 a.m., noon and 5 p.m. Snacks and beverages are available any time from your nurse.
What other amenities are available?
Wifi: Talk to a receptionist or your nurse for a password to our guest network. The password changes every 24 hours.
Telephones: There is a telephone in each patient room. Local calls are free, and long distance calls can be made with a credit card or third party calling.
- Local calls: dial 9 and then the number
- For calling card calls: dial 9 and then the toll-free number
- Cell phones are allowed in your room.
- If you would like to rest and not be disturbed, please tell your nurse, and he or she will hold your calls. Family and friends may call a patient’s room by dialing (509) 548-5815 and asking for the nurses’ station or your room number.
Entertainment: Every room has a television with basic cable. Handheld remotes are available. We also offer a wide variety of games, books, toys, movies and audio books. Please ask your nurse for assistance.
Socialization: A few times a week, our staff hosts a coffee hour, meal or activity for patients the dining room.
Mail: Mail will be delivered to a patient’s room. If we receive mail after you are discharged, it will be forwarded to your home address.
Environmental Services: A housekeeper will clean your room daily. Please call your nurse for extra blankets, towels or pillows.