Keeping You Informed: 2019 Novel Coronavirus

Hand-washing is an important way to protect yourself from viruses.

Update 12 p.m. March 3: We issued a joint press release with Chelan-Douglas Health District and Wenatchee Valley College with regard to one patient who met testing criteria for COV-19. Test results are expected within a few days. 

LEAVENWORTH — Cascade Medical is working closely with the Chelan-Douglas Health District and state Department of Health in response to the threat of 2019 Novel Coronavirus (COVID-19).

Our top priorities are:

  • To prevent further spread of the disease
  • Ensure a safe environment for patients and staff at Cascade Medical

While this is a new virus, our response is well-practiced. Our staff train year-round to respond to infectious diseases safely, with protocols in place to utilize specialized equipment, protective gear and spaces designed for infection control. We are staying current on best-practice guidelines from the CDC and our local health district, with daily briefings from state and federal partners.

We activated our Hospital Incident Command System for better coordination and communication, with our staff, partner agencies and our community.

We ask our community to join this effort by staying informed, and protecting yourselves and loved ones with preventative measures.

How can I protect myself and my family?

  • Wash your hands frequently, or use hand sanitizer with at least 60 percent alcohol.
  • Avoid touching your face.
  • Cover your cough and sneezes.
  • Stay away from people who are sick
  • Disinfect frequently touched objects and surfaces, including cell phones, keyboards and door knobs

If I have a loved one who is currently an inpatient at Cascade Medical, may I visit them?

For the safety of our patients in Acute Care and Swing Bed, we request that all visitors stay home until further notice.

I have a scheduled appointment at Cascade Medical. Is it safe to keep that appointment?

At this time, appointments will continue as scheduled. Should there be any changes to your appointment, we will notify you as soon as possible.

I think I may have symptoms consistent with COVID-19. What do I do?

If your symptoms are life-threatening, call 911. If not, we ask that you DO NOT show up unannounced at Cascade Medical, for the safety of everyone. Limit your exposure to other people and call the state DOH COVID-19 hotline at 1-800-525-0127. They will ask you a few questions to determine your best course of care.

If you can’t get through to the DOH hotline, please call 509-548-5815. Whenever possible, we prefer to begin the screening process over the phone before a patient visits us. If necessary, we will arrange to treat you in a way that reduces the disease’s transmission.

When a patient does show up at Cascade Medical with respiratory symptoms, we will ask that patient to wear a mask immediately upon arriving, for the safety of our staff and others.

Additional resources:

Chelan-Douglas Health District

Washington State Department of Health

Centers for Disease Control