More options, more control, better communication is here.
NOTE: Our legacy MyHealth portal is now VIEW ONLY. To message providers, send documents/pictures, etc., you will need to register for our new portal. To do so, stop by our clinic or call 548-5815 to start the process to access your patient portal.
What does this mean for you?
Our new patient portal is a more expansive experience, with your entire medical record at your fingertips. Test results, appointment history, billing statements…they all will be available in our patient portal and app. Additionally, if you receive care from a primary care provider here at Cascade Medical, you will be able to directly message with your provider and get timely answers to questions that may not even require an office visit.
What if you use our current patient portal? Will you have to re-register?
Yes. Simply give us a call at 509-548-5815, or stop by in person to talk with one of our Patient Service Representatives to get your portal set up.
Can you access this via an app on your phone?
Yes you can! Make sure you register your portal first (see above). Once that's done, search for "Meditech MHealth" from your App Store (iPhone) or Google Play Store (Android). Once downloaded, follow the step-by-step prompts, and you can access all the features of your online portal through your smartphone - intuitively, simply, and securely.
What else should you know?
We want to thank you for your patience, as we are currently in the process of moving all your previous health information to the new portal. If you need access to information not yet ported over, please visit our legacy patient portal – all your info is still there in a "read only" format. You can also click "MyHealth Portal-View Only" under the MyHealth option at the top menu of this page to access as well.
What can you do to make this process seamless?
Even if you are a longtime patient of Cascade Medical, make sure you bring your insurance card AND your valid ID to every appointment. This will ensure we have the most up-to-date information possible. If you are not able to bring your insurance card and ID to your appointment, it will be coded as a "self-pay" appointment and cause more work for you and us when your bill arrives and needs to be corrected.